Park West is located at 322 W Armitage Ave in Chicago, IL 60614

We highly encourage using public transportation. Park West is close to the interaction of Clark & Armitage where many buses run and less than 1 mile away from the Armitage and Sedgewick train stops.

Park West does not operate any public parking. The best option for parking near Park West is street parking, however, we highly recommend public transportation.

The box office is open 12:00 – 5:00 PM Monday - Friday.

Tickets for all events can be found on parkwestchicago.com, jamusa.com and AXS.com. Please be aware that a convenience fee will be charged online and over the phone. Tickets may be purchased with reduced fees at the Park West box office. The Park West box office sells tickets to shows at Park West, Vic Theatre, and the Riviera Theatre. 

Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). No paper tickets required. Simply show your tickets on your phone using the AXS app to enter the venue. Download the AXS app through the App Store or on Google Play and create an account using the email you used for your order.

Transferring tickets is easy through the AXS app. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the doors to walk in together. There is no fee for transferring seats and you are allowed unlimited transfers. Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can’t attend or you can cancel the transfer if they have yet to set up their AXS account. If they already have an AXS account set up the tickets will go in their account automatically. More information here: https://www.jamusa.com/about/axs-mobile-id#

Please call the venue directly at (773) 929-1322 for ADA accomodations.

Yes, a parent or guardian can accompany a minor to an 18 & over show with proof of ID.

Children 2 years old and above require a regular priced ticket. Patrons under the age of two do not need a ticket.

Valid, State-issued, Driver’s License (not clipped or punched VOID) Valid Passport Valid, State-issued, Identification Card (with photo) Valid Learner’s Permit (with photo) Tribal IDs

Park West bans guns on the premises. Also prohibited are any other type of weapon, selfie-sticks, large umbrellas, cameras with an external flash or detachable lenses, audio/video recording devices, outside food or drink, e-cigarette and vapes, drugs, drug paraphernalia, and other items subject to the discretion of management. Laptops, tablets, suitcases, backpacks, and other large bags are also not allowed. If a prohibited item is found, you will be required to secure it elsewhere or dispose of it before entering. Coat check will not hold these items for you.

The only bags allowed inside must be smaller than 12 inches by 12 inches. If your bag is larger, you will not be allowed to bring it inside the venue and it cannot be held at will call. Please note small bags will be searched upon entry. Bags do not have to be clear.

Our standard policy allows cell phones and small point and shoot cameras only (no detachable lenses or digital SLRs). Flash photography is not permitted at any time. Photo policies may change depending on the performer or at the discretion of management.

Coat check is seasonally available. Feel free to call the venue ahead to find out if your specific show will have coat check available.

For lost and found inquries please call the venue directly: (773) 929-1322

We do not announce the set times for specifics acts. You can see the door times and show times on each event page.

Doors typically open one hour before show time but please double-check the listing on our website for each event.

Yes, there is seating available at the venue. Depending on the show, the floor may be general admission or reserved with seats. In most cases, we offer booth and table seating for purchase through AXS. Please note that detailed seat configurations for each show are accessible during the checkout process when purchasing tickets through AXS.

Gold Circle is a reserved section with GA seating. It is located on the dance floor and provides a closer vantage point of the stage than regular GA.

No re-entry is allowed.

Yes. Enjoy simple and secure checkouts. We accept debit and credit cards.

All sales are final. We do not offer refunds unless a show has been canceled or rescheduled. In those situations, we will notify ticket buyers directly about refunds.

Please visit our rentals site for information:.

Per current Chicago Public Health Ordinances as of February 28, 2022, Park West does not require a mask or proof of vaccination to attend a show unless specifically requested by the artist on a per show basis. Please refer to individual show pages for any updated details. All policies subject to change.